An intuitive, user-centered leave management extension within the Mtop College App, focusing on seamless navigation and clear communication for efficient leave tracking and approvals among all users.
Leave Management System
Approach
Understanding the Problem
User Persona
Task Flow
Mid fidelity
Design system
Secondary Research
Primary Research
Quantitative
Qualitative
User Persona
Empathy Mapping
Task flow
User Flow
Information Architecture
User Journey
Low Fidelity wireframes
High Fidelity Wireframes
Students
Difficulty in getting timely signatures from course faculty due to availability conflicts, especially if faculty are busy or hard to reach.
Challenges in obtaining permission from parents (e.g., emails) for night-outs by the 6 PM deadline.
Inconvenience in tracking approval status and keeping records of granted permissions.
Faculty
1
Check Point
Faculty approval is critical to students’ ability to take leave or night-outs, creating potential bottlenecks in the process.
Time constraints in responding to students’ leave requests, especially with last-minute or high-volume requests.
Difficulty in maintaining organized, up-to-date records of which students have permissions.
Burden of being a checkpoint in students' leave process even when unavailable.
Warden
Final Checkpoint
Acts as the final checkpoint, dependent on parents’ and faculty's permissions, which are often delayed, complicating record-keeping and tracking.
Requirement to maintain extensive, detailed paper records of student entries and exits, which can be inefficient and error-prone.
Challenge in verifying whether a student has received all necessary permissions from faculty and parents.
Heavy administrative burden in keeping accurate logs, updating records, and tracking each student’s whereabouts.
Parents
2
Check Point
Parents provide essential permissions for students' night-outs, linking their responsiveness to students’ ability to complete requests.
Need to provide written permission for night-outs within strict time constraints, which can be difficult if they are not immediately available.
Lack of real-time visibility into the student’s location, arrival, or departure times at the hostel.
Limited ways to verify if their permission has been acknowledged by the warden.
Communication breakdowns
Manual processes
Process inefficiencies
Lack of transparency
Raman joshi
Faculty- Graphic Design
At MIT Institute of Design, Raman is an experienced professor specializing in graphic design. With a strong commitment to academic excellence and student-centered learning, he fosters an optimal learning environment.
Goals and Motivations
Online Leave Applications: Need for a Shift to proper platform for leave requests.
Student Well-being Priority: Support genuine leave needs.
Professional Communication: Use dedicated platform for clear and formal communication.
Challenges and Pain Points:
Manual Leave System: Cumbersome; highlights need for online platform.
Coordination with Hostel Warden: Emphasizes authentication coordination, but communication challenges persist.
Teaching Disruptions: Leaves disrupt teaching; requires schedule adjustments while maintaining standards.
Mr. Sharma
Warden
Mr. Sharma, a 50-year-old hostel warden with over a decade of experience in student welfare, ensures a safe and conducive living environment for university hostel residents.
Goals and Motivations
Ensure student safety and well-being in the hostel.
Maintain fair discipline and order.
Address student concerns empathetically.
Collaborate with faculty and parents effectively.
Challenges and Pain Points:
Managing a large volume of leave requests while prioritizing genuine emergencies.
Enforcing hostel rules amidst attempts to bypass protocols.
Balancing empathy with maintaining discipline.
Building trust with parents regarding student safety and well-being in the hostel.
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Browse More Work
- Reach Out and Say Hi -
The process begins with students accessing the leave management system
Followed by selecting the type of leave, specifying dates, and providing a reason before submitting the request for faculty review and approval.